Line2 and RingCentral both provide businesses with VoIP services that help to improve their communications and trying to decide between the two can be difficult. This post contains information about the main features, pricing plans, and customer support options that both of these VoIP services have to offer.
Using a VoIP service that fits with your company’s needs can enhance the way that your employees communicate with each other as well as how they interact with your customers.
After reading through this post, you’ll be left with a better idea about whether Line2 or RingCentral is the best VoIP service provider for your business.
Our Comparison of RingCentral vs Line2
Line2 Overview
Line2’s VoIP software comes with a range of features that help your employees work together on projects no matter where they’re located. This is great for improving how productive your company can be daily. They can also use the available VoIP features to provide customers with a more professional and reliable experience.
RingCentral Overview
RingCentral offers businesses a VoIP service that makes it easier for your to manage all of your incoming and outgoing communications. Their system is unified and works via the cloud which means that you don’t have to install any physical hardware. RingCentral’s features are excellent for improving the way that your employees manage customers as well as how they’re able to communicate with each other and improve the way they work on projects.
Line2 Main Features
- Call monitoring
- Conferences
- Messenger
- Voicemail
- Call transfer
- Call routing
- Caller ID
- Fax management
Line2’s integrations are a little disappointing due to how they only have one application which is known as Blissfully. Companies that don’t require a lot of integrations may find that this isn’t a major downside. However, companies that were hoping to integrate Line2 with their infrastructure may be let down.
We liked how Line2 is compatible with desktops as well as Android and Apple devices. This makes it super easy for your employees to all stay in contact with each other through the same unified system, regardless of whether they’re in the office, working from home, or traveling. As a result, they can also give customers a better experience by being able to speak with them and provide support from any of their devices.
RingCentral Main Features
- Extensions
- Toll-free & local numbers
- Messenger
- Call forwarding
- Call reports
- Conferences
- Voicemail to email
- Voicemail greetings
- Visual voicemail
- Auto receptionist
- Internet fax
- Caller ID
- Music on hold
RingCentral includes 12 integrations with some of the main ones including Microsoft Outlook, GSuite, Microsoft 365, Dropbox Business, and Zendesk. These are popular applications that many businesses use in their daily operations. If these are the kinds of applications that you use, you may find that the integration process involved with RingCentral can be a lot smoother. Your employees may feel more confident using the new VoIP features as they integrate easily with software that they’re already familiar with.
You can also use desktops along with Apple and Android mobile devices with RingCentral. Having this type of compatibility makes it convenient for your employees to communicate better with customers through any of their devices for more reliable service. They can also easily stay in touch with colleagues for better collaborations on projects from no matter where they are and what device they’re using.
Calling Plans & Pricing
Line2
Line2 offers a range of three pricing plans that include the following:
- Standard – $9.95 per user per month when billed monthly or $8.30 per user per month when billed annually.
- Pro – $14.95 per user per month when billed monthly or $12.45 per user per month when billed annually.
- Elite – $19.95 per user per month when billed monthly or $16.63 per user per month when billed annually.
RingCentral
There are three plans available when using RingCentral that are available for the following prices:
- Essentials – $19.99 per user per month when billed annually or $29.99 per user per month when billed monthly.
- Standard – $24.99 per user per month when billed annually or $34.99 per user per month when billed monthly.
- Ultimate – $49.99 per user per month when billed annually or $59.99 per user per month when billed monthly.
Customer Support
Line2
Line2’s customer support options include a phone line and an online live chat feature. This allows you to easily get in contact with the company to receive help at any time. Being able to speak directly with a representative from the company can put your mind at ease as you know that support is available should anything go wrong.
RingCentral
You can speak directly with an expert from RingCentral by using their live chat and phone line. These are easy ways to receive direct help and support during urgent issues or with complicated questions that you may have.
In addition to this, RingCentral provides companies with video tutorials and a knowledge center. These are superb additional resources that your employees can use to teach themselves how to properly utilize all of the new VoIP features. It’s a great way to speed up the overall integration process and help your employees feel more confident with using the new system.
How Many Users Are Best for RingCentral & Line2?
RingCentral is ideal for 1 – 1000+ users whereas Line2 is ideal for between 1 and 50 users.
Has RingCentral or Line2 Been Recognized for Their VoIP Services?
RingCentral has been within the top 20 VoIP service providers in 2020.
What Size Businesses Are RingCentral & Line2 Best For?
Line2’s VoIP features are ideal for small companies. RingCentral is used by small, medium, and large companies.
Related RingCentral Comparisons
RingCentral vs Vonage Business
Related Line2 Comparisons
Verdict of Line 2 vs RingCentral
So, that concludes our post about what Line2 and RingCentral have to offer. The features, integrations, and pricing plans available from Line2 make them a better choice for small businesses. RingCentral, on the other hand, is a great option to consider for businesses of all kinds.
Hopefully, the details found throughout our post have been useful in helping you to decide whether RingCentral or Line2 is your company’s next VoIP service provider.