Nextiva and Line2 are both popular VoIP services that companies use to improve their communications. They have different features, pricing plans, and customer support options which can make it difficult when it comes to choosing between them.
Using a high-quality VoIP service helps customer support teams provide customers with a more reliable experience. It also makes it easier for teams to work together on large projects and work efficiently. This post includes details surrounding what Line2 and Nextiva have to offer so that you can have an easier time when it comes to picking the one that’s best suited for your business.
Our Comparison of Line2 vs Nextiva
Line2 Overview
Line2 has a variety of VoIP services that your business may find useful for improving communications. Employees can work productively on projects and attend important meetings, regardless of whether they’re working remotely or from the office. Customers are also able to have a more professional experience when contacting your company as a result of the available VoIP features. Line2 is an excellent alternative to Nextiva.
Nextiva Overview
Nextiva provides businesses with VoIP services that improve their communications. All of your company’s communications can be unified through a cloud-based system that’s easy to access and simple to use. This can help you to manage large volumes of incoming and outgoing communications. Employees can also use the VoIP features to provide customers with better support while also being able to communicate better with colleagues for improved productivity.
Line2 Main Features
- Conferences
- Voicemail
- Messenger
- Fax management
- Caller ID
- Call routing
- Call monitoring
- Call transfer
Some companies have been let down when it comes to the integrations that are available with Line2. Blissfully is the only compatible application which could make the integrations very limited for your business. Having said that, if you don’t require a VoIP service with lots of integrations, you may not notice this as an issue.
We liked how Line2 can be used with desktops as well as Android and Apple devices. This allows employees who are traveling or working from different locations to easily stay in contact with colleagues who are in the office or working from desktops. This can be a great benefit for improving the way that your employees communicate and work with each other. Since they can use Line2’s VoIP software on different devices, they’re able to access customer information and provide them with better support.
Nextiva Main Features
- Voicemail
- Conferences
- Voice recognition
- Messenger
- Call monitoring
- Call recording
- Automatic lead distribution
- Data storage management
- Automatic backup
Nextiva provides companies with more integrations compared to Line2 and some of them include SalesExec, Zendesk, AuguTech, AbacusLaw, and Rippling. Companies that use these types of integrations may find that employees feel more assured with implementing the new VoIP features with programs that they use daily.
In addition to this, Nextiva works with Android and Apple mobile devices and desktops. Being able to easily download Nextiva’s software on different devices ensures that your employees can all have access to the same system for better communication with each other and with customers.
Calling Plans & Pricing
Line2
You can choose between three pricing plans when using Line2 that include the following:
- Standard – $9.95 per month per user (billed monthly) or $8.30 per month per user (billed annually)
- Pro – $14.95 per month per user (billed monthly) or $12.45 per month per user (billed annually)
- Elite – $19.95 per month per user (billed monthly) or $16.63 per month per user (billed annually)
Nextiva
There are three plans available from Nextiva that are available for the following prices:
- Office Pro – $19.95 per month per user
- Office Pro Plus – $22.95 per month per user
- Office Enterprise – $29.95 per month per user
Customer Support
Line2
Line2 provides customers with an online live chat feature and a phone line. This allows you to easily get in contact with a representative from the company to receive support with any questions or issues that you may have.
This can help you to feel at ease, especially if you’re looking to make the switch from traditional phone lines to a VoIP system. Having a reliable form of customer support through a phone line and online chat system means that you can always speak with an expert for help.
Nextiva
Nextiva offers its users a phone line, an online live chat feature, and video tutorials. Therefore, you can be sure to speak directly with an expert from Nextiva who can help you with any issues or questions that you may have.
The video tutorials are an excellent resource that employees can use. It can help them learn how to use the new VoIP software and feel more confident with utilizing all of its features to feel more confident with using it to communicate with customers and colleagues.
How Many Users Is Line2 & Nextiva Best For?
Line2’s VoIP services are best for between 1 and 50 users. Nextiva, on the other hand, is great for 2 to 2000+ users.
What Size Businesses Typically Use Line2 & Nextiva?
Line2 is commonly used by small businesses. Nextiva is also used by small businesses, as well as medium companies.
Are There Any Free Trials Available?
Line2 doesn’t include a free trial whereas Nextiva does. This can help let you test the VoIP features and see if they match your company’s communication requirements.
Related Line2 Comparisons
Related Nextiva Comparisons
Verdict of Line2 vs Nextiva
Line2’s VoIP features and pricing plans are ideal for small businesses. Nextiva can also be used by small companies, however, medium-size businesses also use their service. Therefore, Nextiva may be best for companies that are looking to expand their operations.
We hope that the details found in our post have given you some insight into what features that these VoIP services have to offer so that you can decide whether Line2 or Nextiva is the best option for your business.