RingCentral and 3CX both have plenty of VoIP features, customer support options, and pricing plans suited for businesses of all sizes that it can be difficult deciding between the two. Below, you can learn more about what these VoIP services have to offer so that you can decide on the one that’s best for improving your company’s communications.
Our Comparison of 3CX vs Ring Central
RingCentral Overview
RingCentral’s VoIP phone system has won awards for their cloud based software that has helped companies manage their communications more conveniently. Their system is centralized which means that employees can easily organize outbound and inbound communications with clients while also improving collaborations with other team members.
3CX Overview
3CX provides businesses with the opportunity to unify their communications so that all of their incoming and outgoing calls, messages, emails, and voicemails can be more easily managed in one location. Their VoIP system also helps employees work better with each other and improve the way that they deal with clients.
RingCentral Main Features
- Internet fax
- Call reports
- Voicemail to email
- Voicemail
- Voicemail greetings
- Auto receptionist
- Conferences
- Call forwarding
- Call recording
- Extensions
- Local & toll free numbers
- International numbers
We liked how RingCentral can be used with Android, Apple, and Windows devices, as well as desktops. This provides your employees with an easy way to use their mobiles while they’re traveling to keep up to date with messages and meetings without them having to be physically present in the office. Team members can improve the way they collaborate with each others and they can have better communication with their clients due to the convenience of the unified VoIP software.
RingCentral also has 12 integrations available, which may not be as many as 3CX. However, there are still popular applications available that you may already use that include G Suite, Zendesk, Microsoft Outlooks, Microsoft 365, and Dropbox Business. If these are applications that you use already, the integration process of RingCentral could be smoother as employees are already familiar with the apps and can have an easier time understanding how to use RingCentral’s VoIP features.
3CX Main Features
- Messenger
- Automatic detection for phone numbers
- CRM integration
- Call logging
- Voicemails
- Call transfer
- Call tracking
- Call recording
- Call queues
- Digital receptionist
3CX is a serious competitor of RingCentral since with a variety of integrations with some of the most popular ones including Microsoft 365, Microsoft Outlook, Salesforce Sales Cloud, Freshdesk, Hubspot CRM, Google Contacts, and Zendesk. You may find that integrating 3CX into your business is easier if you use the available applications as employees know how to use the apps which can help them have an easier time implementing them with the new VoIP system.
Your employees can also use 3CX on Android and Apple devices as well by downloading the app. 3CX is also available on desktops which makes it convenient for team members to stay in touch with each other and clients, regardless of where they are.
Calling Plans & Pricing
RingCentral
Their are three plans available when using RingCentral and they’re available at the following prices:
- Essentials – $19.99 per user per month when billed annually or $29.99 per user per month when billed monthly
- Standard – $24.99 per user per month when billed annually or 34.99 per user per month when billed monthly
- Premium – $34.99 per user per month when billed annually or 44.99 per user per month when billed monthly
- Ultimate – $49.99 per user per month when billed annually or $59.99 per user per month when billed monthly
3CX
3CX also has three plans available that are available for the following prices:
- Standard – Free
- Pro (Billed annually) – $325 per month per user
- Enterprise (Billed annually) – $394 per month per user
Customer Support
RingCentral
You can get in direct contact with RingCentral by using their online chat feature and phone line or by checking out our RingCentral Help Guides. These are great for allowing businesses to speak directly with a representative from RingCentral to get expert help for dealing with any pressing issues.
In addition to this, RingCentral offers a knowledge center and video tutorials. Employees can use the knowledge center to search any smaller problems or queries that they may have. They can also bring themselves up to speed with how to use all of the new VoIP features by using the tutorials.
3CX
3CX includes the same customer support options as RingCentral with a phone line, online chat feature, knowledge center, and video tutorials. As a result, you can be sure to speak directly with 3CX to receive the right assistance if you’re experiencing issues with the VoIP system.
The video tutorials and knowledge center are excellent resources that employees can use to help themselves learn how to use the 3CX’s VoIP software to be more independent and make the integration process smoother.
How Can You Pay For RingCentral & 3CX?
RingCentral can be paid monthly or with an annual subscription. 3CX, on the other hand, can only be paid for annually.
Are Linux & Mac Systems Compatible with RingCentral & 3CX?
RingCentral’s VoIP system works with Mac systems but not Linux. 3CX, however, is compatible with Mac and Linux.
Who Are Some of RingCentral & 3CX’s Biggest Clients?
RingCentral’s most notable clients include Deep South, BMW, and Smart Warehousing. 3CX’s biggest clients include Harley Davidson, Pepsi, and McDonalds.
Related RingCentral Comparisons
RingCentral vs Vonage Business
RingCentral vs Google Voice Business
Related 3CX Comparisons
Verdict of 3CX vs Ring Central
Now that you now more about the VoIP features available from RingCentral and 3CX, you’ll be able to compare the features that both services have to offer and pick the one that you think is right for your company. Both RingCentral and 3CX are used by small, medium, and large businesses. However, there are more integrations available with 3CX compared to RingCentral which could be a huge bonus for some companies.
We hope that you can use the information found throughout our post to help you decide on which ones of the VoIP services is best for improving your company’s communications.