Are you interested in trying out a new VoIP service provider? If so, you may want to check out our comparison post that includes details about Line2 and Vonage Business. You’ll discover more about the pricing plans, customer support options, and main features that each of these business phone services has to offer.
Using a VoIP service that integrates well with your business can greatly improve the way that your employees engage with customers. They can provide them with a more reliable and professional form of support. Teams can also collaborate better with each other on projects by using the same system.
After reading this post, you’ll be left with a better idea about whether Line2 or Vonage Business is the right choice for your company.
Our Comparison of Line2 vs Vonage Business
Line2 Overview
Line2 provides businesses with a cloud-based system that allows all of your communications to be available and easy to access in one place. Employees can use the same system to easily stay in touch with each other for better productivity. They can also help customers more professionally by using the VoIP features.
Vonage Business Overview
Vonage Business offers companies a set of VoIP features that can be customized to suit their specific requirements. As a result, businesses can tailor this VoIP service and ensure that employees are making the most out of the features. This is great for improving your customer service reputation and encouraging employees to collaborate better on projects.
Line2 Main Features
- Call transfer
- Fax management
- Conferences
- Caller ID
- Call monitoring
- Call routing
- Messenger
- Voicemail
Line2 is compatible with Apple and Android mobile devices, as well as desktops. This means that employees who are traveling and using their mobiles can stay in touch with colleagues who are in the office using desktops. It’s a fantastic way to help teams work together on projects from no matter where they’re located.
The integrations available from Line2 are a little disappointing for some companies as Blissfully is the main application available. Companies that don’t require lots of integrations may find that this isn’t such a big negative. However, if you were hoping for several integrations, you may be let down by this.
Vonage Business Main Features
- Conferences
- Voicemail
- Voicemail transcripts
- Voicemail to email
- Customized tag calling
- Call routing
- Caller ID
- Call recording
Vonage Business is compatible with Android and Apple mobile devices and desktops. This ensures that your employees can easily stay in touch with each other, regardless of the device that they’re using. It also means that teams don’t have to be limited to only being able to work on projects when they’re all in the office together. Not to mention, they can provide customers with a more reliable and helpful experience by being able to communicate with them from a range of devices.
There are more integrations available when using Vonage Business. Some of the main ones include Microsoft Outlook, Microsoft Dynamics CRM, Bullhorn, Salesforce Sales Cloud, Tenfold, and QuickBooks. If your company uses these applications, your employees may feel more assured about using a new VoIP service that integrates well with programs that they’re already familiar with.
Calling Plans & Pricing
Line2
Line2 offer three plans that are available for the following prices:
- Standard – $9.95 per user per month (billed monthly) or $8.30 per user per month (billed annually.
- Pro – $14.95 per user per month (billed monthly) or $12.45 per user per month (billed annually.
- Elite – $19.95 per user per month (billed monthly) or $16.63 per user per month (billed annually.
Vonage Business
Vonage Business also has three pricing plans available that include the following:
- Mobile – $19.99 per user per month
- Premier – $29.99 per user per month
- Essentials – $39.99 per user per month
Customer Support
Line2
Line2’s customer support options include a phone line and an online live chat system. This means that you’re able to easily get in contact with a representative from the company to receive help with any issues that you may have.
Companies that have just made the switch from traditional phone lines to a new VoIP system may feel more at ease knowing that they can speak directly with an expert to receive help.
Vonage Business
Vonage Business has an email address, phone line, online live chat, and ticketing system. Therefore, you’re provided with several ways that you can communicate with Vonage to receive help with any questions or urgent issues that you may have.
How Many Users Are Vonage & Line2 Best For?
Line2 is ideal for 1 to 50 users whereas Vonage Business works well for between 1 and 1000+ users.
Has Vonage Business & Line2 Won Any Awards?
Vonage Business has been noted as a top-20 VoIP service provider in 2020.
When Were Vonage & Line2 Established?
Vonage Business was founded in 2001 and Line2 was established in 2006.
Related Vonage Business Comparisons
RingCentral vs Vonage Business
Vonage Business vs Grasshopper
Vonage Business vs Ooma Office
Related Line2 Comparisons
Verdict of Line2 vs Vonage Business
Line2 includes VoIP services that are better suited for small businesses. This is due to how there aren’t as many integrations available and the system works best with 1 to 50 users. Vonage, on the other hand, can be used by small and medium businesses. Therefore, if you’re a company that’s looking to expand your operations, you may want to consider using Vonage instead of Line2.
Hopefully, the details found throughout our post have been useful in helping to provide you with a better insight into whether Line2 or Vonage Business is your company’s next VoIP service provider.